Politely Decline a Sales Offer Without Burning Bridges
Bobby Robinson • Sep 25, 2019
There is no shame in saying “no” to a sales offer
Three Reasons Why You May Have to Decline an Offer
There are several reasons you’d like to say no to a salesperson politely. Some of the main reasons why you may want to reject a sales email are:
You don’t need the suggested product. Sometimes we receive offers we don’t find useful or pertinent to your company.
You don’t have the budget for it. You cannot afford the proposed product or service right now and therefore have to reject a sales proposal politely.
The investment isn’t a wise strategy. Business can hardly be considered a piece of cake, especially when it comes to meeting the demand of market tendencies. Rejecting an offer is sometimes a strategic move.
Now that we have covered the main reasons to say no let’s move on to the rejection itself and discover how to refuse an offer politely.
In a nutshell, the general rule of proper rejection is short yet informative and straightforward. Let’s consider these points in detail.
Thank the Person
As he or she spent considerable time researching the information about your company and writing the letter, it’s inappropriate not to thank him or her for their effort. Starting your message with “thank you for your time/email/offer” can ensure that the salesperson will be more understanding of your rejection.
Deliver the News Directly
People tend to drag their feet while rejecting a sales proposal. Our advice on how to decline a sales offer is, to put it bluntly. You don’t want to give the salesperson false hope; it’s better to rip off the band-aid fast.
Explain Your Reasoning
If you explain your rejection thoroughly, there would be no need for further communication. Make it clear exactly why you are not interested in the offer. It will make the conversation simpler and shorter for both of you.
Deliver the News Directly
People tend to drag their feet while rejecting a sales proposal. Our advice on how to decline a sales offer is, to put it bluntly. You don’t want to give the salesperson false hope; it’s better to rip off the band-aid fast.
Explain Your Reasoning
If you explain your rejection thoroughly, there would be no need for further communication. Make it clear exactly why you are not interested in the offer. It will make the conversation simpler and shorter for both of you.
The Bottom Line
It’s no surprise you need to reject an offer from time to time. Make it informal while beating around the bush, and you’ll show your incompetence and unprofessional.
Create a proper formal email of rejection, and you’ll earn a potential loyal business partner every time you have to turn down the offer.
Stay professional, no matter what. Don’t forget; there are real people like you behind the emails you receive.
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